Returns & Exchanges

We trust you will be completely happy with your purchase from our website.  Bubbaroo will accept returns of new, unworn, unwashed product in original packaging for an exchange* from a purchase on our website within 21 days of receipt of purchase. If you require an exchange then you're required to call 1300 282 766 (Australia only), +61 449 034 162 (International) or email [email protected] to receive an authorisation number. We're unable to exchange your purchase without an authorisation number.

Once you have received an authorisation number, please send all items to be returned, including a note explaining reason for exchange and replacement product, to the following address: Bubbaroo, PO Box 320 Nedlands WA 6909, Australia.

 *For exchanges, the return and replacement postage must be paid by the purchaser.

 If you have purchased your Bubbaroo product(s) from one of our Stockists, please contact the Stockist directly for their return policy for change of mind returns. We cannot accept returns of our products for change of mind purchases through a Stockist.

 Sale or discounted items cannot be exchanged unless there is a manufacturing defect.

 If Bubbaroo has made an error or the product is unusable, then please either call 1300 282 766 (Australia only), +61 89240 5648 (International) or email [email protected].

We do our best to ensure our products are free of any manufacturing defects.