
Returns & Exchanges
We trust you will be completely happy with your purchase from our website bubbaroo.com.au Bubbaroo will accept returns within 30 days of purchase provided the following conditions are met:
- Products must be returned unused and unwashed, in a sellable condition and the original packaging undamaged.
- We do not offer refunds on products discounted or on sale but we will be happy to provide an exchange if required.
- We do not accept refunds on orders placed using an Online Gift Card but we will be able to provide an exchange.
- We do not accept returns of Online Gift Cards.
- Call 1300 282 766 (Australia only), or email info@bubbaroo.com.au to receive an authorisation number. We're unable to exchange or refund your purchase without an authorisation number.
Once you have received an authorisation number, please send all items to be returned, including a note explaining reason for exchange and replacement product, to the following address: Bubbaroo, PO Box 320 Nedlands WA 6909, Australia.
*For exchanges, the return and replacement postage must be paid by the purchaser.
**Refunds incur a processing fee of $10
If Bubbaroo has made an error or the product is unusable, then please either call 1300 282 766 or email info@bubbaroo.com.au.
We do our utmost to ensure our products are free of any manufacturing defects.
OUR AWARDS & ACHIEVEMENTS
